Karigiri fashions - Return Policy

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At Karigiri Fashions, we strive to provide best-quality products and a seamless shopping experience.

Important Note Before Ordering: Please carefully check the size chart and color options before placing your order. Because we do not offer exchanges for size issues, selecting the correct size initially is crucial. Additionally, please be aware that actual product colors may appear slightly different than the images shown on your screen due to photographic lighting sources or your display settings.

Please take a moment to read through our strict policies regarding cancellations, returns, and exchanges below.

Currently, Karigiri Fashions only ships within India. We do not accept international orders.

We understand that minds change. Our cancellation policy is based solely on the shipment status of your order.

• Before Shipment: If your order has not yet been dispatched, you may cancel the entire order or specific items within it. Please contact our Customer Support Team immediately to request a cancellation. For pre-paid orders cancelled before shipment, a full refund will be initiated to the original payment mode.
• After Shipment: Once an order has been dispatched from our warehouse, it cannot be cancelled, modified, or refunded under any circumstances.
• Exceptions: Customized or personalized items cannot be cancelled once the order is confirmed, even if they have not yet shipped.

We do not offer monetary refunds or voluntary exchanges on delivered products. All sales are considered final once the order has been delivered. We do not accept returns or exchanges if the product delivered is in good condition but does not fit or is no longer wanted, except as specifically noted below in 3.1.

The sole exception to this policy for a replacement is for items received in damaged condition or incorrectly supplied items, as outlined in section 4 below.

• An item defective/incorrect delivered item can be returned if you contact us within two (2) days of the order being marked as "delivered."
• The product must be returned in its original, unused, unwashed condition with all tags and original packaging intact.

We take great care in packing your orders. However, in the rare event that you receive a damaged product, a manufacturing defect, or the wrong item entirely, we will provide a free replacement.

Crucial Requirement: The Unboxing VideoDue to the nature of online retail, we require a complete, unedited unboxing video to process any claims of damage, defects, or missing items.

• Instructions: Before opening your parcel, please start recording a video. Show the sealed package all around, then film the process of opening it and removing the items. You must clearly show the damage or defect in this video.
• Policy: If you do not provide an unboxing video showing that the product was damaged upon arrival, we will be unable to entertain any requests for exchange or replacement. Claims made "after delivery" without video proof will be rejected.
• If the claim is validated via video, we will arrange for a reverse pickup and send a replacement free of charge.

• Company-Initiated Cancellations: Karigiri Fashions reserves the right to cancel any order due to product unavailability, quality issues, or unforeseen circumstances. In such cases, you will be notified promptly, and a full refund will be issued for pre-paid orders.
• Fraudulent Activity: Karigiri Fashions reserves the right to cancel any order and suspend the associated account if we suspect fraudulent activity or any behavior that violates our terms and conditions.

If you need to request a cancellation prior to shipping, or submit an unboxing video for a damage claim, please reach out to us.

• Phone/WhatsApp: +91 6306189005
• Email: karigirifashions@gmail.com